Returns & Exchanges

At Ferris Wheel Press AU, we want you to fall in love with your writing experience; if you are not completely satisfied, we offer returns on unused and unopened products within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer support team with your order number and details of the items you wish to return to receive a Return Authorization.

  • 2.
    Prepare the Package

    Carefully pack the items in their original, unopened packaging to ensure they are protected from damage during transit back to our warehouse.

  • 3.
    Ship the Items

    Affix the provided return label or use a trackable shipping service to send the package back to our Australian distribution center.

  • 4.
    Receive Your Refund

    Once our team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.