Returns & Exchanges
At Ferris Wheel Press AU, we want you to fall in love with your writing experience; if you are not completely satisfied, we offer returns on unused and unopened products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and details of the items you wish to return to receive a Return Authorization.
- 2.Prepare the Package
Carefully pack the items in their original, unopened packaging to ensure they are protected from damage during transit back to our warehouse.
- 3.Ship the Items
Affix the provided return label or use a trackable shipping service to send the package back to our Australian distribution center.
- 4.Receive Your Refund
Once our team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.